Paper Peaks Shipping Policy

Last Updated: 09/30/2023 12:08pm PDT

Thank you for choosing Paper Peaks! We're dedicated to providing you with top-quality products featuring custom designs of the top ski resorts in North America. To ensure a smooth shopping experience, please review our shipping policy below.

1. Shipping Times

We strive to process and ship orders as quickly as possible. Please note that shipping times may vary based on your location, product availability, and shipping method selected at checkout. Generally, you can expect the following:

Processing Time: Orders are typically processed within 2-5 business days after payment confirmation.

Shipping Time: Once your order is processed, shipping times will depend on your selected shipping method:

• We offer several shipping options such as standard and expedited shipping.

Please note that estimated delivery times, and actual delivery may be affected by factors beyond our control, such as customs delays or adverse weather conditions.

2. Shipping Costs

Our shipping costs are calculated based on several factors, including:

• Your location
• The dimensions and weight of the items in your order
• Your selected shipping method

You'll have the opportunity to review shipping costs before finalizing your purchase during the checkout process.

3. Order Tracking

Once your order ships, you will receive a confirmation email with tracking information. You can use this tracking number to monitor the progress of your shipment on our website or through the carrier's tracking service.

4. International Shipping

We offer international shipping to select countries. Please note that international customers are responsible for any customs duties, taxes, or import fees that may apply to their orders. We recommend checking with your local customs office for information on potential additional charges.

5. Order Changes and Cancellations

If you need to make changes to your order or cancel it, please contact our customer support team as soon as possible. We'll do our best to accommodate your request, but once an order has been processed and shipped, changes may not be possible.

6. Lost or Damaged Items

While we take great care in packaging and shipping your order, we cannot be held responsible for items lost or damaged during transit. If your order arrives in unsatisfactory condition or goes missing, please reach out to our customer support team, and we will work with you to resolve the issue.

7. Contact Us

If you have any questions or concerns regarding our shipping policy or your order's delivery, please contact us at thepaperpeaks@gmail.com.